SHIPPING

Orders are prepared after payment and all required order details have been confirmed.

• Custom products: 3–7 business days, depending on the product. Processing begins after all customization details and, where applicable, the final design proof have been confirmed.
• Regular products: 2–4 business days.

Processing times do not include weekends, public holidays, or shipping time.

Estimated delivery times after dispatch are:

• North America: 5–10 business days
• Selected European destinations: 4–8 business days
• Australia and Singapore: The available estimate will be shown at checkout or confirmed after the order is placed.

These delivery times are estimates rather than guarantees. Peak seasons, customs processing, severe weather, local postal services, or other carrier delays outside our control may affect delivery.

Shipping costs vary depending on the product, package size, and destination. The applicable shipping charge will be calculated and displayed at checkout before payment.

MythHall covers all applicable import duties and taxes. Customers will not be required to pay additional import charges upon delivery.

Customs processing may still occasionally affect the delivery timeline.

When tracking is available, the tracking number will be sent to the email address provided with the order after the package has been dispatched.

Please allow some time for the carrier’s tracking system to update after receiving the shipping confirmation.

Please review your shipping address carefully before completing your order. Customers are responsible for providing a complete and accurate delivery address.

If you notice an error, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or been dispatched.

Additional shipping charges caused by an incorrect or incomplete address may be the customer’s responsibility.

If your order arrives damaged, please contact us promptly with your order number and clear photos of the product and packaging. For confirmed shipping damage or product quality issues, MythHall will provide either a full refund or a replacement at no additional cost.

If tracking has not updated for an extended period or your package appears to be lost in transit, please contact us so we can investigate with the carrier.