RETURNS & REFUNDS

You may request a return or exchange for any reason within 15 calendar days of delivery.

To be eligible, the item must be unused, in its original condition, and returned with its original packaging. Items returned without prior authorization may not be accepted.

For returns or exchanges that are not related to a product defect, damage, or fulfillment error, the customer is responsible for all return and exchange shipping costs.

Original shipping charges are non-refundable for change-of-mind returns.

If your item arrives damaged during shipping, has a quality issue, or is different from what you ordered, please contact us promptly at support@mythhall.com with your order number and clear photos of the item and packaging.

After reviewing the issue, MythHall will offer either:

• A full refund to your original payment method; or
• A replacement product at no additional cost.

MythHall will cover the cost of resolving confirmed quality issues, shipping damage, or fulfillment errors.

Once an eligible return is received and inspected, approved refunds will be issued to the original payment method within 5 business days.

Your bank or payment provider may require additional time to process and display the refund.

Email support@mythhall.com within 15 calendar days of delivery and include:

• Your order number;
• The item you wish to return or exchange;
• The reason for the request; and
• Photos if the item is damaged, defective, or incorrect.

Please do not send an item back before receiving return instructions from us.